Bug Reporter
iMemoryBook 2.0 is a very complicated system. We know there are bugs in the system. Today you will notice “Report a bug” in the top right hand of your screen. If you run into bugs please report them to us so that we can fix them as promptly as possible. We would also love your suggestions on how to make iMemoryBook work better for you.
Not sure how to describe the bug you just found? Here is an example of how to report so that the Geek Squad and fix the problem faster.
Poor Example
I can’t get into the book my roomate Justin invited me to. It just says Application error. I am trying to get in from the dashboard area.
Great Example
- I was invited to the book “Justin Lakes.”
- I was on this page: http://beta.imemorybook.com/bookshelf
- I clicked on this page: http://beta.imemorybook.com/bookshelf/1991/editor
- The screen was blank.
In the poor example, we don’t know the url that produces the error. We don’t know what book Justin created. We can’t reproduce it. In the good example, we receive the steps that lead to the error as well as the urls to reproduce it. Thank you again for taking the time to help us squash these bugs!
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